We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our refund policy varies, depending on the timing of your cancellation notice in advance of the reservation date:
Campsites:
2+ WEEKS: Refund minus $25 cancellation fee OR full refund issued in camp credit
1 WEEK: 50% of reservation issued in camp credit and 50% of reservation forfeited
LESS THAN 1 WEEK: Full reservation forfeited
Cabins:
3+ WEEKS: Refund minus $25 cancellation fee OR full refund issued in camp credit
2 WEEKs: 50% of reservation issued in camp credit and 50% of reservation forfeited
LESS THAN 2 WEEKS: Full reservation forfeited
Add-Ons:
Cabana and golf cart reservations cancelled 7+ days prior to the reservation will receive a camp credit certificate for the amenity rental amount minus a $10 cancellation fee. Reservations cancelled less than 7 days prior to a reservation will forfeit the full amenity reservation amount. In the case of poor weather, refunds are not given unless the pool is closed for the entire day. Golf carts and cabanas are subject to availability. In case of inclement weather causing the pool's unavailability for a total of 4 or more hours on your rental day, you can opt for a full Camp Credit or reschedule to an available date (subject to availability).
The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest's residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed.